Billing & Payments
Everything you need to know about how we charge — from payment methods and multi-term discounts to promo codes and our full refund and cancellation policy.
How to pay at Test Academy — BECS Direct Debit and card via Stripe, and what the card surcharge is.
Why there's a card surcharge, how to calculate it, and how to avoid it by using BECS.
Where to find payment receipts for bundles, class enrolments, and FlexiClass credit purchases.
What to do when a payment fails — common causes and how to resolve them.
Test Academy's refund policy for test bundles, class enrolments, FlexiClass credits, and ACST bookings.
Checking your FlexiClass credit balance and understanding your credit transaction history.