Contact Us — Test Academy
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Contact Us

We're Here to Help

Reach us by phone, WhatsApp, or Messenger — we respond fast. Looking to enrol your child? Use our dedicated enquiry form.

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Get in Touch

Choose your preferred channel

Call Us

(02) 7813 0966

Mon–Fri 3:30 PM–8 PM
Sat–Sun 10 AM–5 PM

WhatsApp

Quick Replies

15–30 min response
during office hours

Messenger

Facebook Chat

15–30 min response
during office hours

Email

Write to Us

[email protected]

Find Us

Visit Our Centre

Address

Suite 107, 18-20 Ross Street
Parramatta NSW 2150

Get directions →

Hours

Mon–Fri: 3:30 PM – 8:00 PM
Sat–Sun: 10:00 AM – 5:00 PM

Parking

Street and McDonald's parking available right opposite us.
Accessible from Parramatta Station.

Common Questions

Quick Answers

How quickly will you respond?

During office hours (Mon–Fri 3:30–8 PM, Sat–Sun 10 AM–5 PM), WhatsApp and Messenger messages get a reply within 15–30 minutes. Phone calls are answered immediately during these times.

I'm having trouble with my online account. What do I do?

Message us on WhatsApp or Messenger with your account email and a description of the issue. Our team resolves technical problems within a few hours during office hours.

Can I visit without an appointment?

Yes — walk-ins are welcome during office hours. We recommend calling ahead for enrolment consultations so we can give you our full attention.

I want to enrol my child. Where do I start?

Use our enrolment enquiry form — it takes 2 minutes and one of our team will call you within 24 hours to discuss programs and pricing.

Ready to Start?

Enquire about enrolment today

Complete our short form and we'll call you within 24 hours to find the right program for your child.

Enquire now → View programs