Help Centre — Test Academy
Help Centre

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Find answers about our courses, enrolments, payments, and the online learning platform.

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Getting Started
Create your account, verify your email, and log in for the first time.
7 articles
Courses & Tutoring
What's offered, locations, enrolment process, term schedules, and waitlists.
7 articles
Online Practice Tests
Bundles, question types, access periods, results, and how marking works.
6 articles
Billing & Payments
Payment methods, multi-term discounts, promo codes, and our refund policy.
6 articles
The Platform
Dashboard, performance analytics, leaderboard, AI learning hub, and ACST.
6 articles
Your Account
Update your profile, change your password, and manage account settings.
6 articles
FlexiClass
Flexible one-on-one tutoring — how credits work, booking, and rescheduling.
6 articles
Course Guides
Detailed guides for every Test Academy course — curriculum, structure, pricing, and upcoming class schedules.
8 articles
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