How to log in — Help Centre | Test Academy
Help Centre Getting Started How to log in

How to log in

1 min read Updated April 2026

You can log in at testacademy.com.au/login. There are two methods.

Method 1 — Email and password

  1. Select the Email & Password tab.
  2. Enter your registered email address and password.
  3. Complete the security check (a simple maths question).
  4. Click Log In.

Method 2 — Student identity

If you don't remember your email or password, you can log in using your child's details instead.

  1. Select the Student Identity tab.
  2. Enter the student's first name, last name, date of birth, and postcode — exactly as they were entered during registration.
  3. Complete the security check and click Log In.

Forgotten your password?

Click Forgot password? on the login page, enter your email address, and complete the security check. A new password will be sent to your email. Log in with that password, then change it in your profile settings.

Trouble logging in?

  • "Invalid email or password" — double-check your email address. Use the Forgot password option if needed.
  • "Incorrect security answer" — re-read the maths question carefully and try again.
  • "No matching student found" — the name, date of birth, or postcode doesn't match the registered details exactly. Try email/password login instead, or contact support.

Session length

Sessions last 48 hours. You'll be asked to log in again after that period.

Related articles
What is Test Academy?
Getting Started
How to create an account
Getting Started
Still have a question?

Our support team typically replies within one business day.

Contact us