Email notification preferences — Help Centre | Test Academy
Help Centre Your Account Email notification preferences

Email notification preferences

1 min read Updated April 2026

Test Academy sends different types of emails. Some can be controlled from your profile; others are always sent because they're essential to your account.

Emails you can control

Toggle the Newsletter notifications setting in your profile. When turned off, you won't receive marketing emails, blog updates, or non-critical announcements.

Emails that are always sent

The following are transactional and cannot be turned off:

  • Email verification codes
  • Password reset emails
  • Enrolment confirmations
  • Payment receipts
  • Test result notifications
  • Class and session reminders
  • Failed payment alerts
  • Waitlist spot offers

How to update your preference

  1. Go to Edit Profile.
  2. Tick or untick the Newsletter notifications checkbox.
  3. Click Update Details.
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