How FlexiClass works — complete guide — Help Centre | Test Academy
Help Centre FlexiClass How FlexiClass works — complete guide

How FlexiClass works — complete guide

1 min read Updated April 2026

FlexiClass is Test Academy's one-on-one online tutoring service. You book sessions using credits — one credit per one-hour session. Every new account receives a free trial credit so you can try it without paying.

Available time slots

  • Monday to Friday: 4:00 pm – 7:00 pm
  • Saturday: 10:00 am – 1:00 pm and 2:00 pm – 5:00 pm
  • Sunday: 10:00 am – 1:00 pm and 2:00 pm – 5:00 pm

Availability within these slots depends on tutor schedules. Not every slot is guaranteed to be open at all times.

Booking a session step by step

  1. Go to Dashboard → FlexiClass.
  2. Your credit balance is shown prominently at the top (e.g. "5 credits available").
  3. Read the booking terms shown in the amber box, then tick I understand and accept the FlexiClass Terms & Conditions, General T&Cs, Privacy Policy, Student Code of Conduct.
  4. Click Book Session — a TidyCal calendar loads showing available dates.
  5. Select a date and time. Enter your name, email, and focus topic.
  6. Confirm the booking. One credit is deducted immediately and you'll see a Booking Confirmed! message.

Booking terms

  • Bookings are non-cancellable once confirmed.
  • Bookings can be rescheduled up to 24 hours before the session (contact support to reschedule).
  • 1 credit is deducted when you confirm.

Your focus topic

Be specific. A clear focus topic helps your tutor prepare. Examples:

  • "Ratios and proportion — Year 6 Selective preparation"
  • "Persuasive writing structure and technique"
  • "Abstract reasoning patterns in Thinking Skills"

Tutor assignment

After you confirm, a Test Academy administrator assigns the most suitable available tutor. You'll receive an email with your tutor's details and the session meeting link before the session begins.

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