Withdrawing from a class — Help Centre | Test Academy
Help Centre Courses & Tutoring Withdrawing from a class

Withdrawing from a class

1 min read Updated April 2026

Withdrawals are handled by our support team — they can't be processed through the student dashboard.

How to request a withdrawal

Contact us via the contact form with your name, the class name, location, and term. We'll process the withdrawal and confirm by email.

What happens

  • Your enrolment status changes to Withdrawn.
  • Your spot becomes available and may be offered to the next waitlisted student.
  • Any applicable refund is processed separately (see our policy page for eligibility).

Multi-term enrolments

If you enrolled across multiple terms in one purchase, withdrawing from one term may affect the discount on the remaining terms. We'll explain the impact before processing the change.

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