Waitlist — how it works — Help Centre | Test Academy
Help Centre Courses & Tutoring Waitlist — how it works

Waitlist — how it works

1 min read Updated April 2026

If a class is full, you can join the waitlist. You'll be notified automatically if a spot becomes available.

Joining the waitlist

  1. On the class page, click Join Waitlist. You must be logged in.
  2. You're assigned a queue position (Position 1 = next in line).

When a spot opens

  1. The student at Position 1 receives a spot offer by email and SMS.
  2. You have 48 hours to accept. The email contains a secure link that takes you straight to checkout.
  3. Complete payment within 30 minutes of starting checkout to confirm your spot.
  4. If you don't respond within 48 hours, the offer expires and passes to the next person in the queue.

Cancelling your waitlist entry

Your waitlist confirmation email includes a cancellation link. Click it at any time to remove yourself. You can also contact support to cancel.

Waitlist statuses

  • Waiting — in the queue
  • Offered — a spot has been offered; respond within 48 hours
  • Accepted — you accepted and paid
  • Expired — 48-hour window passed without a response
  • Cancelled — you cancelled your entry
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